Q Will you help find accommodation for someone who has left the services?
A If you contact us within 6 months of being discharged we will actively work to secure accommodation for you. If you have been discharged longer than 6 months we will be able to provide you with information and advice only.
Q Can I contact you prior to my discharge?
A Yes, you can contact SPACES and a file will be opened.
Q Is your service only available for service people based in the Catterick area?
A No, we work with clients regardless of their location.
Q Are you part of the Ministry of Defence?
A No, although we operate within the military environment, we are employed by housing association ECHG, working with the MoD.
Q Is it a confidential service?
A Yes, all information received will be treated in strict confidence.
Q Are you just an accommodation placement service?
A Our main aim is to place clients into appropriate accommodation. However, as part of a national housing association we can offer advice and refer clients to a wide range of other specialist agencies.
Q Can you help married personnel or single parents?
A All enquiries for married personnel or single parents are routed to the Joint Service Housing Advice Office.
Q Do you give mortgage advice?
A Housing Options Brief run by JSHAO covers this.
Q Do you have your own housing stock?
A SPACES does not manage housing stock although we are part of a national Housing Association, ECHG, who own a large number of properties and may be able to offer accommodation.
Q Do you find accommodation for personnel going on leave or attending courses?
A SPACES only deals with single personnel who are due to be discharged and require accommodation.
Q. Do you assist Foreign & Commonwealth Service personnel?
A Yes, we assist and provide an information service, to assist people in getting leave to remain/citizenship to reside in the UK.
